To maintain the high standard enjoyed in our Club we request the Dress Rules be abided by.
THE FOLLOWING DRESS IS NOT PERMITTED AT ANY TIME:
THE FOLLOWING DRESS IS PERMITTED IN THE SPORTS AREA & GROUND FLOOR AREA ONLY:
Appearance must be clean, neat and tidy at all times. Obscene or offensive language or clothing will not be tolerated. Managements decision shall be final in all matters relating to Dress and behaviour
Blacktown Workers group of Clubs has adopted the BETSAFE policies.
EXTRACT FROM BETSAFE RESPONSIBLE CONDUCT OF GAMBLING POLICIES AND PROCEDURES MANUAL
8.0 The Concept of Responsible Conduct of Gambling (RCG)
Responsible conduct of gambling (RCG) refers to the delivery of gaming and wagering services in a manner that minimizes the potential for harm that may be caused by gambling to individuals, their families and the community generally.
However, the focus is much broader than problem gambling. It extends to fostering responsible gambling practices among club patrons and staff. This is achieved by putting in place various harm minimisation and consumer protection measures such as those outlined in this manual.
The Club's RCG Mission Statement
All Clubs acknowledges that, while most people participate in gambling activities in a socially enjoyable and harmless manner, gambling can create problems for some individuals. The extent of these problems ranges from occasional over-spending to the development of pathological gambling addictions.
All Clubs seeks to create a responsible gambling environment and is committed to implement Responsible Gambling legislation and best practice for the benefit of patrons and employees.
8.2 Club's mission
To deliver gambling services in a lawful and responsible manner, having regard to the potential for harm and community concerns about the conduct of gambling.
The BetSafe program assists the Clubs in fulfilling its mission, through a variety of measures and strategies, including: -
This document is one of the central strategies for the achievement of the Club's mission
8.3 Responsibilities of Club Directors and Management
Club Directors and Management may be personally at risk of prosecution in the event of club mismanagement. Club Secretary/managers and CEO's are required to undertake an approved RCG training course and Directors should also be encouraged to undertake such training voluntarily.
Section 201 of the Gaming Machines Act provides that where a club has contravened the Act, the Secretary and Directors are also taken to have contravened the Act unless they can prove that: -
This means that the club Directors have a positive duty to be familiar with the laws governing responsible conduct of gambling and to take positive steps to ensure that the club complies with the law.
The Gambling Legislation Amendment (Responsible Gambling) Act 1999 contained a number of penalties where a "responsible person" for a club broke the law.
A "responsible person" includes a Director, Secretary or Manager, where that person has been responsible for setting club policies or giving directions to staff.
Some offences include: -
The maximum penalty for these offences is 50 penalty units (currently $5,500).
The Board of Directors, Management Team and Staff shall be committed to R.S.A. for the best interest of the Club's members and guests.
Responsible serving of alcohol is vital for legal, health and community reasons. Our society is now less tolerant of the irresponsible use of alcohol that leads to drunkenness, drink driving and under age drinking. We are now far more aware of the serious social problems that are associated with such behaviour.
BLACKTOWN WORKERS GROUP OF CLUBS has adopted the following house policy, which provides a framework for the responsible service of alcohol:
BLACKTOWN WORKERS GROUP OF CLUBS will assist to implement these strategies by:
ALCOHOL AND THE LAW
In NSW various acts control the sale and service of alcohol. There are four basic points, which are relevant to responsible serving practices.
Our responsible serving practices aim to
PREVENT UNDER-AGE DRINKING
We feel it is the responsibility of every Blacktown Workers Group of Clubs staff member to ensure that we are not breaking the law by allowing under age drinking on the premises.
The only proof of age we will accept are a current photo drivers' license, proof of age card or passport.
BLACKTOWN WORKERS GROUP OF CLUBS BAR STAFF: it is our direct responsibility to check the age of all persons that we suspect are under age when they are ordering drinks. Report any refusal of service to the Manager or Supervisor. Don't assume that because they got past the door they must be over age. If in doubt check I.D.
ALL OTHER STAFF: our role is one of surveillance and Blacktown Workers Group of Clubs staff will report any suspicious persons to the Supervisor or Manager.
BLACKTOWN WORKERS GROUP OF CLUBS believes if in doubt, our staff will always check. We feel it is better to be over cautious than to break the law and place the trading license of your establishment in jeopardy.
If a patron causes a fuss, Blacktown Workers Group of Clubs staff will politely explain to them that by law it is our responsibility and that unfortunately if they don't have identification, we cannot serve them – always bringing these instances to the attention of the manger or supervisor.
By law it is an offence to sell or supply any liquor to any person who is at that time in a state of intoxication, (the state of intoxication can be described as a state in which through intoxicating liquor a person has severely lost the normal control of his/her bodily and mental faculties).
BLACKTOWN WORKERS GROUP OF CLUBS will assist to ensure that we prevent intoxication by: -
If Blacktown Workers Group of Clubs staff suspect someone has had too much to drink inform the supervisor or manager.
PREVENTION OF INTOXICATED, VIOLENT OR QUARRELSOME BEHAVIOUR
It is the policy of BLACKTOWN WORKERS GROUP OF CLUBS not to allow intoxicated, violent or quarrelsome behaviour in or around your establishment. Report any person who is acting in or beginning to act in an offensive or violent manner to the supervisor or manager immediately. Blacktown Workers Group of Clubs staff will try to pre-empt a problem and alert the supervisor or manager.
The policy at BLACKTOWN WORKERS GROUP OF CLUBS is very clear, we want all guests to enjoy themselves. For many people alcohol is a pleasurable part of their daily life and we respect that. We are here to serve people with alcoholic beverages, professionally, in a friendly manner and responsibly.
This policy in no way limits people's choice to drink and enjoy themselves. We want all customers to enjoy themselves. What we don't want to do is allow people to drink to excess and place themselves, our other patrons and the community, at risk.
Blacktown Workers Group of Clubs recognises that health and safety is an integral part of our club. We recognise our responsibility to provide and maintain so far as is practicable a working environment that is safe and without risks to health.
We recognise that our duty of care includes:
By working together as a team we can create a safe, enjoyable and friendly atmosphere for all.
Our aim is to minimise work related injuries / illness and we are committed to the reduction and prevention of accidents that may cause injury to employees, members, contractors and visitors.
In fulfilling the objectives of this policy, we are committed to regular consultation with employees to ensure that the policy operates effectively and that health and safety issues are regularly reviewed. We also recognise and work within the bounds of all relevant State and Federal Occupational Health and Safety and Workers Compensation legislation.
We advocate that Occupational Health and Safety is both an individual and shared responsibility where everyone employed by Blacktown Workers Group of Clubs must support Occupational Health and Safety initiatives and ensure their jobs are performed safely. To this end:
Managers undertake to:
Employees are responsible for:
This policy will be regularly reviewed in the light of legislation and club changes. We believe that the success of this policy depends upon the commitment of all employees towards maintaining a safe and healthy workplace throughout Blacktown Workers. All employees will be advised, in writing, of agreed changes and arrangements for their implementation.
Blacktown Workers Group of clubs has implemented the following policy to ensure that we meet all requirements as per the Smoke Free Environment Act 2000 and the Smoke Free Environment Amendment Act 2004.
There have been areas designated Smoking and Non-Smoking as required under the above Acts.
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